HRM326 Waiter and Waitress Job Aid Paper
Create a job aid that can be used to support execution of a specific task on the job. A job aid should be simple, contain relevant graphics and be no more than one page. [Note: In real life, some job aids are on a small card or a clip board, but others can be posters placed in a work space, or on-line pop up screens to be referenced during a transaction. The important thing is, keep it simple. This isn’t a reference manual! Just something staff can refer to on the job to remember how to perform a specific task. ]
Add a 500-700 word memo to your boss describing the new job aid and how you recommend it be deployed.
What is the purpose of the job aid? Why is it needed?
Is it going to be in paper or electronic format? How will it be distributed?
What type of communication and training will be needed around use of the new job aid?
What change management issues might arise?
What will employees be able to do differently now that they have the job aid and know how to use it?
Submit your recommendation and job aid as one document.
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