NTC260 UOPX Wk 5 Foundations of Cloud Service Management & Operations Paper
Refer to the Week 5 Required Learning Activities:
The Cloud Adoption Playbook, Ch. 9
Risk Thinking for Cloud-Based Application Services, Ch. 8
Lynda.com®: Wireframing for Product Managers.
The President and Board of Directors accept your proposal and are ready to adopt the cloud solution recommendation. You are asked to write a message for the company’s internal website to a diverse workforce announcing the new solution.
Provide the following in your announcement:
A brief background of the problem
The recommendation
Why the change is needed now
The business benefits (to employees and community)
An explanation of the identification of the service portfolio management and service operation management process
A diagram or graph illustrating the advantages and cost savings of the cloud solution (This can be done using Microsoft® Visio® or another program.)
Create your message in one of the following ways:
A 2- to 3-page letter to employees
Website (provide a 5-page wireframe)
For introductory information on wireframing, watch “Conceptualizing the Solution” from “Wireframing for Product Managers” by Cole Mercer from Lynda.com®.
A multimedia-rich 20-slide presentation
Note: The term “multimedia-rich” presentation typically means including several of the following: appropriate charts, diagrams, graphics, images, or video or audio samples.
Provide at least two references to support your announcement. References should be formatted according to APA guidelines.
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