PEL/VIP specializes in cardiopulmonary staffing, consulting, and education. The mission of this company is to create cardiopulmonary disease management programs and staff development tools that empower healthcare providers to take control of patient outcomes. Recently, PEL/VIP was selected to staff forty-six long-term ventilator facilities throughout the state of Indiana. With the staffing of three of the facilities already underway, it is imperative that the company empower its team of competent, highly skilled respiratory therapists with the equipment and tools needed to provide safe, superior care to patients. One way to improve quality of care while promoting patient safety is by establishing and maintaining an effective system for reporting and investigating errors and near misses. This system is often referred to as an incident reporting system. As always, staff and personnel of acute and long-term care facilities licensed by the Indiana Department of Health should submit incident reports via the IDOH Gateway Incident Reporting System (IDOH, 2024). However, PEL/VIP seeks to establish its own error and near miss reporting system to enhance employee knowledge by providing ongoing education and training, thereby improving the quality of patient care.
There are different kinds of change management, but no matter what the change is, the overall goal of change management is to get people on board with the changes and to implement the changes as smoothly as possible. Incorporating change into your organization will affect not only your company but also everyone who is part of your business. In this week’s part of your change management plan, complete the following components:
? Develop your plan of intent.
? Create a change management roadmap.
? Include key performance indicators (KPI).
1. The plan of intent should be 750-1000 words and address the following points:
a. Create a plan outlining a vision of what the future looks like if the organization supports the new policy.
b. Describe the benefits and address the concerns that stakeholders might encounter as you implement the program.
c. Illustrate the market concepts and competitive advantage of your change management plan and how that will affect the organization.
d. Describe how you will use KPI metrics to evaluate the factors that will help ensure success or increase in overall change success
2. The change management roadmap needs to be a graphic that shows the timeline from development to implementation and beyond.
3. Include KPIs in a table.
a. Try not to have too many KPIs. The optimum number for most areas of a business is between four and ten. Just make sure that you have enough to measure how your team or organization is performing against your key objectives.

KPIs that we plan to measure are incident reporting rate, incident resolution rate, patient safety incidents, staff training completion rate, and patient satisfaction scores. All of these will be measured per quarter.
I will include the previous assignment to go along with this one to give you an idea of where I’m going with it.