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MGMT630 Columbia Southern Elaines Challenging Experience Case Study Paper

by | Sep 1, 2021 | MGMT630 ORGANIZATIONAL THEORY AND BEHAVIOR, OTHER | 0 comments

by | Sep 1, 2021 | MGMT630 ORGANIZATIONAL THEORY AND BEHAVIOR, OTHER | 0 comments

MGMT630 Columbia Southern Elaines Challenging Experience Case Study Paper

MGMT630 Columbia Southern Elaines Challenging Experience Case Study Paper

Instructions
Review the case study “Elaine’s Challenging Experience” on pages 328–329 inthe course textbook. Then, write a two-page paper that addresses the criteriabelow.
Explain the sources of conflict in Elaine’s interaction with customerservice and David.
Explain the ways you would assess Elaine’s approach to managing theconflict.
Identify advice that you would give, as a leader, to Elaine to improveher interactions and conflict management.
Use the information you learned throughout the unit to support yourinterpretations of the case. Outside resources are not a requirement for thisassignment.

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Attachments
20190603032810term_7_unit_vi_case_study_328_329 (17 kB)
20190603032827term_7_unit_vi_handling_conflict_study_guide (672 kB)

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